With the rapid growth of information technology, the current era is witnessing an exponential increase in the generation and collection of web data. Projecting the right information to the right person is becoming more difficult day by day, which in turn adds complexity to the decision making process. Recommendation systems are intelligent systems that address this issue. They are widely used in e-commerce websites to recommend products to users. Most of the popular recommendation systems consider only the content information of users and ignore sequential information. Sequential information also provides useful insights about the behavior of users. We have developed a novel system that considers sequential information present in web navigation patterns, along with content information. We also consider soft clusters during clustering, which helps in capturing the multiple interests of users. The proposed system has utilized similarity upper approximation and singular value decomposition (SVD) for the generation of recommendations for users. We tested our approach on three datasets, the MSNBC benchmark dataset, simulated dataset and CTI dataset. We compared our approach with the first order Markov model as well as random prediction model. The results validate the viability of our approach.