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Adoption Life Cycle of m-Payments: A Study of Pre-Adoption and Post-Adoption Phases
, Arunava Ghosh
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Mobile payments (m-payment) are the financial transactions through any electronic device connected to a mobile application network. Users adopt m-payments to conduct payments for goods or services and also to reduce the burden of carrying change. M-payments enhance speed in financial transactions and prevent the counting of cash. This paper explores the pre and post-adoption phases of m-payments along with the adoption life cycle. Though post-adoption is the final aim of any m-payment adoption, it goes through the pre-adoption phase first, and successful pre-adoption phase will enable the post-adoption of m-payments. Hence, the study of the full cycle of pre and post-adoption along with their transition is an important study having important implications for mpayments. To the best of our knowledge, very few studies have been conducted to explore the temporal evolution of the determinants of the pre-adoption phase to the final determinants of the post-adoption phase of Information Systems usage over time.

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Open AccessNo