Header menu link for other important links
Linking emotional dissonance and organizational identification to turnover intention and well-being
, Bhatnagar Deepti
Published in Academy of Management
Volume: 2009
Issue: 1
The influence of employees' emotional dissonance on their turnover intention and emotional well-being was examined in a study in Indian pharmaceutical sector. Based on a sample of 468 medical representatives (MRs), the study found that emotional dissonance is positively related to employees' turnover intention and negatively related to their emotional well-being. Further, the study found that emotional dissonance partially mediates the effect of organizational identification on turnover intention and emotional well-being. Contributions of the study to the literature and to human resource management (HRM) practices are discussed.
About the journal
JournalAcademy of Management 2009 Annual Meeting: Green Management Matters, AOM 2009
PublisherAcademy of Management
Open AccessNo