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Predictors of E-government adoption in India: Direct and indirect effects of technology anxiety and information quality
Kaushik K,
Published in Inderscience Publishers
2019
Volume: 31
   
Issue: 3
Pages: 305 - 321
Abstract
E-government adoption has been the focus of many research studies in the past. However, few studies have explored the role of technology anxiety and information quality in the E-government adoption process. The purpose of this paper is to examine the direct and indirect effects of technology anxiety and information quality on E-government adoption. The results of our study indicate that technology anxiety indirectly influences E-government adoption. At the same time, the direct effect of technology anxiety on E-government adoption weakens in the presence of effort expectancy. Perceived information quality has positive direct effect on E-government adoption. However, we did not find any significant indirect effect of information quality on E-government adoption. This study contributes to E-government adoption frameworks by analysing the effect of computer and internet related anxiety and information quality on the adoption of E-government services. Implications for theory and practice that would help the policy makers in enhancing the effectiveness of E-government services have been discussed.
About the journal
JournalInternational Journal of Business Information Systems
PublisherInderscience Publishers
ISSN1746-0972
Open AccessNo
Concepts (3)
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    Management of technology and innovation
  •  related image
    Information systems and management
  •  related image
    Management information systems