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Propensity to trust and organizational commitment: a study in the Indian pharmaceutical sector
Published in Taylor and Francis
2012
Volume: 23
   
Issue: 5
Pages: 977 - 986
Abstract
Using survey data from 364 employees of four mid-sized pharmaceutical companies in India, we tested the relationship between propensity to trust and the three components of organizational commitment. Standardized measures of propensity to trust and organizational commitment were administered after creating temporal separation in data collection to control common source variance. Results supported most hypotheses. Propensity to trust was found to correlate significantly with affective commitment (Adj. R 2 = 0.09) and normative commitment (Adj. R 2 = 0.07). The relationship between propensity to trust and continuance commitment was significant but weak. The relationship between propensity to trust and perceived trustworthiness of supervisor, peers and organization was also significant. This suggests that propensity to trust, a stable dispositional variable, had an impact on commitment of employees. The trait variable also had an impact on perceptions of trustworthiness. Our findings suggest that organizations can ‘manage’ commitment through trust created by organizational practices and systems. Organizations need to foster trust among employees by way of transparent and clearly communicated policies. Organizations that are perceived as being trustworthy are likely to have employees with higher level of involvement in organizational activities.
About the journal
JournalData powered by TypesetThe International Journal of Human Resource Management
PublisherData powered by TypesetTaylor and Francis
ISSN0958-5192
Open AccessNo
Concepts (3)
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    Management of technology and innovation
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    Strategy and management
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    Organizational behavior and human resource management