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Relationship between Demographic Factors and Knowledge Sharing A Case Study of Business Schools in Klang Valley, Malaysia
, Singh Manjit, Kaur Gurvinder
Published in
Volume: 1
Issue: 2
Pages: 38 - 56

Purpose – The purpose of this paper is to examine the relationship between demographic
factors (gender, race, and the type of institution) and barriers towards knowledge sharing and
the relationship between demographic factors and strategies to promote knowledge sharing.
Design/methodology/approach – Survey based instrument is used to gather the responses
from the academic staff working in business schools at Klang Valley, Malaysia. 265 respondents
from 26 institutions of higher learning participated in the survey.
Findings – Differences were observed only in few variables when compared with gender and
age. However, many significant differences were observed when knowledge sharing was
compared with race and the type of institution.
Implications/limitations – The study is limited to business schools. Results may not be
applicable to other business organizations.
Originality/value - Knowledge sharing is considered as a key component of an organization’s
knowledge-management strategy. Only when individual and group knowledge are translated
to organizational knowledge, an organization starts to effectively manage its most valuable
resource – the knowledge. However, most organizations tend to over emphasize on the systems
and tools as their knowledge management drive, rather than the core component that is
knowledge sharing that occurs within the organizations. Knowledge sharing is vital in
knowledge based organizations such as universities since majority of the employees are
knowledge workers. In an educational set up, effective knowledge sharing ensures that
academics are able to realize and develop their potential to the highest level.

About the journal
JournalJournal of Contemporary Management Research
Open AccessNo