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The present study is based on the data from two Multinational Corporations (MNCs) located in the state of Gujarat in India. The study explores the influence of organizational image and organizational practices on the voice and neglect behavior of shop-floor employees. The study found that irrespective of attractive organizational image, weak organizational practices induce voice behavior among the employees as they hope that organizational practices will improve overtime. However, employees shift to neglect behavior when they lose the trust in the management. Implications of the study for academia and industry were discussed.
|Journal||Indore Management Journal|